At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Outdoor Enthusiast, through an enthusiasm for the field & stream business, is responsible for a premier customer experience in our outdoor categories. From the first fishing trip with dad to the avid hunter, this position provides knowledge and solutions to a diverse customer base. Through this important work, the Outdoor Enthusiast impacts customer satisfaction, store profitability, and Academy’s Purpose.
MUST BE AT LEAST 18 TO APPLY-
Experience:
- 4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred.
- hobbies, interests or skill sets or related work experience.
Skills:
- Excellent customer service orientation; an effective problem solver and communicator with customers and team members; is a plus.
- Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping.
- Demonstrated ability to balance sales techniques with customer engagement to drive sales.
- Perform basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form.
Responsibilities:
- Enthusiastically delivers a premium customer experience for all who hunt, fish, camp or spend time in the great outdoors.
- Complete position certification and maintain knowledge of trends and products in outdoor industry.
- Drive sales through exceptional customer service skills, sales techniques and product knowledge to connect customers with the right products.
- Engage with and provide consultative support for all outdoor customers, from the expert fly fisherman to the family going on their first camping trip together.
- Trains Team Sports, Fishing and Hunting Team Members on new or special product specifications.
- Provides feedback to Manager, Store Director and Regional Merchant on product assortments and customer demand as requested.
- Process firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks.
- Required to complete Firearms Sales Certification training.
- Required to learn and follow company policies, procedures and safety rules.
- Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
- Duties may change and team members may be required to perform other duties or roles as assigned.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person