Under general direction, has broad responsibility for a small to mid-size established operational or functional program. Independently establishes operating procedures, practices and guidelines for the program and communicates them as needed. Uses in-depth knowledge of programmatic issues to identify areas of concern, recommending, developing and implementing solutions. Serves as primary resource to internal and external constituents on all programmatic matters. Regularly exercises independent judgement and decision-making on matters of significance to the success of the program. May have budgetary responsibility for the program. The Program Coordinator is not a practicing clinician.
· Has primary responsibility for the oversight and implementation of a small to mid-size non-clinical program typically within a single functional or specialty area. Coordinates all activities necessary to fulfill program objectives. Develops and implements program guidelines, processes and systems.· Assesses and regularly reviews the overall focus of the program and identifies areas for improvement. This may include conducting needs assessments or operational analyses to ensure program continues to meet an identified business need. · Provides recommendations and analyses to management as needed for the development of program related initiatives, including conducting needs assessment, operational analyses and systems and/or overseeing process development. Collects and provides analyses on data needed for the management decision-making purposes.· Serves as a resource to both internal and external customers on all program operation issues. Resolves problems and responds to program inquiries. Independently evaluates potential courses of action to reach resolution and either implements or presents recommendations to manager. May also identify potential obstacles and makes recommendations on alternative courses of action. Is able to resolve or make recommendations matters of significance to the program’s success and development beyond daily administrative and business matters.· Maintains on-going relationships with outside agencies, consultants, contractors and other strategic partners as needed. May work on joint collaborations.· If applicable ensures company compliance with all regulatory or accreditation issues needed for the continued operation of the program. Develops and implements policy, procedures and systems in order to maintain compliance. Submits all required paperwork and materials needed by external agencies.· Creates and/or updates written material and documentation related to the program. May determine content of what needs to be included.· Performs administrative duties needed for the on-going operation of the program.· May supervise support staff. May oversee work of staff involved in program implementation.· May assist or be responsible for the preparation and maintenance of the program budget. May produce monthly variance reports.· Performs all job functions in compliance with applicable federal, state, accrediting bodies, local and company policies and procedures. Performs other duties as needed. Any other duties performed which are not listed above are considered non-essential functions.
Education: Bachelors degree in public health, health care administration or business administration (or equivalent education, training or experience). Skills and Experience: Skills and experience typically acquired through at least 3-5 years related experience in a similar position. Background in health care preferred. Requires strong organizational, interpersonal, and communication skills. Thorough knowledge and proven ability to use word processing, spreadsheets and database software programs. Busy office environment with frequent deadlines and interruptions.
Job Type: Full-time
Pay: $66,880.00 - $91,960.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Location:
Work Location: Remote