Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties:
- Respond to customer inquiries via phone, email, and live chat
- Provide information about products and services
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Upsell products and services to customers
- Conduct outbound calls to follow up on customer inquiries
- Perform data entry tasks accurately and efficiently
Skills:
- Excellent communication skills
- Strong phone etiquette
- Ability to upsell products effectively
- Proficiency in data entry
- Fluency in Spanish is a plus
- Multilingual abilities are advantageous
- Sales experience is beneficial
- Bilingual candidates are encouraged to apply
- Ability to communicate clearly and effectively with customers
Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills will be valued and developed.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Fort Worth, TX 76155 (Preferred)
Ability to Relocate:
- Fort Worth, TX 76155: Relocate before starting work (Required)
Work Location: In person