Job Summary:
We are seeking a friendly, energetic, and customer-focused Front Desk Associate to join our team at Too Your Health Spa in Lady Lake. The Front Desk Associate will be responsible for selling memberships, greeting members, answering phones, providing information about the club's services and facilities, and ensuring an excellent customer experience.
Responsibilities:
- Greet members and guests in a friendly and professional manner
- Answer phones and respond to inquiries about the club's services, facilities, and membership options
- Process membership sign-ups, renewals, and cancellations
- Schedule appointments for personal training, classes, and other services
- Handle cash and credit card transactions for membership fees, merchandise, and other purchases
- Maintain a clean and organized front desk area
- Enforce club policies and procedures to ensure the safety and satisfaction of members
- Assist with opening and closing duties, including cash handling and facility checks
- Collaborate with other staff members to address member concerns and resolve issues
- Perform other duties as assigned by management
Qualifications:
- High school diploma or equivalent
- Excellent customer service and communication skills
- Proficiency with computers and basic office software (e.g., Microsoft Office)
- Ability to handle multiple tasks in a fast-paced environment
- Comfortable with cash handling and basic math
- Flexibility to work various shifts, including evenings and weekends
- Previous experience in a customer-facing role, preferably in a fitness or hospitality setting, is a plus
- Certified Personal Trainers encouraged to apply
We offer a competitive hourly wage, a complimentary club membership, and opportunities for growth within the company. If you are passionate about health and fitness and enjoy working with people, we'd love to hear from you. Please submit your resume and cover letter to apply.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 20 – 40 per week
Schedule:
Work setting:
Ability to Commute:
- Lady Lake, FL 32159 (Required)
Work Location: In person