Entertainment & Appliance Chat Sales Associate (2 Year Sales Experience Preferred)
Do you have a passion for technology and a knack for connecting with customers online? Are you eager to leverage your sales experience to drive results in a fast-paced environment? If so, we want to hear from you!
We're seeking a motivated and tech-savvy Chat Sales Associate to join our onsite growing team. In this role, you'll play a key role in promoting and selling our industry-leading Entertainment and Appliance products through our online channels. This role is 100% onsite.
What You'll Do:
● Leverage your 2 years of sales experience to engage customers online, understand their needs, and recommend the perfect Home Entertainment or Appliance solution.
● Utilize persuasive sales techniques to drive sales conversion and achieve sales targets.
● Become a product expert! Gain a deep understanding of our Home Entertainment and Appliance line, including features, benefits, pricing, and promotions.
● Provide exceptional customer service through chat (Austin only and live video), promptly addressing inquiries, concerns, and after-sales support needs.
● Manage the online sales process from start to finish – processing orders, verifying payment information, and ensuring accurate shipping details.
● Identify upsell and cross-sell opportunities based on customer needs and purchase history, maximizing sales revenue.
● Maintain accurate and engaging product listings, pricing, and promotional information on our online sales platform.
● Utilize a CRM system to manage customer interactions, track leads, and nurture relationships to encourage repeat business.
You're a great fit if you have:
● Strong communication and interpersonal skills to thrive in a sales environment.
● A passion for exceeding customer expectations and delivering exceptional service.
● Proven sales experience (2 years preferred) with a demonstrable track record of success.
● In-depth knowledge of Home Entertainment and Appliance products (a plus!).
● Familiarity with online sales platforms, e-commerce tools, and CRM systems.
● A strong understanding of sales techniques and persuasive communication.
● The ability to work independently and collaboratively within a team.
● Excellent attention to detail, organization, and multitasking skills.
● Proficiency in using computers, internet browsers, and online communication tools.
Please note this role is 100% onsite at our Austin, TX location!
Benefits:
● Competitive salary and benefits package (details to be disclosed to qualified candidates)
● Opportunity to work in a fast-paced and dynamic environment
● Be part of a team passionate about technology and customer satisfaction
Ready to join our team? We look forward to hearing from you!
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Expected hours: 40.00 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
Shift:
Work setting:
Experience:
- Sales: 1 year (Required)
- Chat: 1 year (Required)
Ability to Commute:
- Austin, TX 78753 (Required)
Ability to Relocate:
- Austin, TX 78753: Relocate before starting work (Required)
Work Location: In person