Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
9:45 pm - 6:15 am
Weekends required. Ideal Schedule Wed-Sun
Compensation:
$19 - $19.50 hourly
Responsibilities:-
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Provide exceptional service to all hotel guests during their stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Complete additional bookkeeping, administrative, and accounting procedures as requested
Qualifications:-
Computer proficiency is required; experience with accounting or reservation software is preferred
- Great communications. and excellent customer service skills are required
- Requires a flexible schedule that allows for overnight shift hours
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Diploma or equivalent from high school is required; some college is desired
About Company
Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton is 30 mi from Hawaii Volcanoes National Park. All rooms have free WiFi.
Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.
The Grand Naniloa Hilo, a DoubleTree by Hilton features an outdoor swimming pool and sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.