We are seeking an experienced Ecommerce Manager with a minimum of 5 years in managing
Shopify-based ecommerce platforms. The ideal candidate will possess strong technical acumen, excellent project management skills, and a deep understanding of ecommerce operations and user experience optimization.
Responsibilities:
Manage Shopify Ecommerce Website:
- Oversee the day-to-day operations and maintenance of our Shopify-based ecommerce
website.
- Ensure website functionality, performance, and user experience are optimal at all times.
- Collaborate with design and development teams to implement website updates, new
features, and enhancements.
Technical Support for Internal Teams:
- Provide technical support and training to internal teams (Marketing, Sales, Customer
Service) on ecommerce tools and processes.
- Troubleshoot and resolve technical issues related to the ecommerce platform and
integrations.
Manage Apps and Ecommerce Systems:
- Evaluate, implement, and manage third-party apps and systems integrated with Shopify
to enhance website functionality and meet business objectives.
- Monitor app performance and manage vendor relationships to ensure seamless integration
and support.
Optimize Website User Experience:
- Conduct regular audits and testing to ensure website usability, navigation, and
performance meet user expectations.
- Analyze user feedback and behavior to identify areas for improvement and implement
UX/UI enhancements accordingly.
Manage Ecommerce Systems Security:
- Implement and maintain ecommerce systems security measures, including data
protection, PCI compliance, and vulnerability assessments.
- Stay informed about ecommerce security best practices and industry standards.
Analytics and Reporting:
- Utilize ecommerce analytics tools (e.g., Google Analytics, Shopify Analytics) to track
website performance metrics, analyze trends, and make data-driven decisions.
- Generate regular reports and dashboards to provide insights on ecommerce KPIs (e.g.,
conversion rates, average order value).
Team Collaboration and Leadership:
- Collaborate with cross-functional teams to plan and execute ecommerce initiatives,
including product launches, promotions, and marketing campaigns.
- Lead ecommerce projects from concept to completion, ensuring alignment with business
goals and timelines.
Qualifications:
- Minimum 5 years of experience managing ecommerce platforms, preferably Shopify.
- Strong technical proficiency in Shopify administration, including setup, customization,
and troubleshooting.
- Proven track record of implementing ecommerce solutions that drive sales and enhance
user experience.
- Experience with ecommerce security practices and protocols.
- Familiarity with web analytics tools and ability to interpret data to optimize website
performance.
- Excellent communication skills with the ability to collaborate effectively with cross-
functional teams.
- Strong project management skills with a focus on prioritization and meeting deadlines.
Desired, but not required:
- Familiarity with MRP and WMS systems
- Familiarity with Web site development
Job Type: Full-time
Pay: $42,450.00 - $73,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Do you have at least a bachelor's degree in computer science, IT, or a related field?
- Do you have at least 5 years of experience in E-commerce management?
Ability to Commute:
- Portland, ME 04103 (Required)
Ability to Relocate:
- Portland, ME 04103: Relocate with an employer provided relocation package (Required)
Work Location: In person