As a Crew Lead for window cleaning, your role is pivotal in ensuring the successful completion of window cleaning projects while managing a team of workers. Here's an overview of responsibilities and skills typically associated with this position:
Responsibilities:
- Supervision and Leadership: Lead, train, and supervise a team of window cleaning technicians to ensure high-quality workmanship and adherence to safety protocols.
- Project Planning and Execution: Coordinate with clients to schedule window cleaning appointments, assess job sites, and plan cleaning procedures. Ensure that all necessary equipment and supplies are available and in good working condition.
- Quality Control: Conduct inspections of completed work to ensure that windows are cleaned to company standards and customer satisfaction. Address any deficiencies or customer concerns promptly and effectively.
- Safety Compliance: Enforce safety policies and procedures to minimize risks and prevent accidents. Provide safety training and equipment to crew members and ensure compliance with all relevant regulations.
- Client Relations: Maintain positive relationships with clients by addressing their needs and concerns professionally. Communicate effectively with clients regarding project timelines, and any other relevant information.
- Team Coordination: Delegate tasks effectively among crew members based on individual strengths and capabilities. Foster teamwork and collaboration to maximize productivity and efficiency.
- Inventory Management: Monitor inventory levels of cleaning supplies, tools, and equipment. Coordinate with management to replenish supplies as needed and ensure that equipment is properly maintained.
Skills and Qualifications:
- Leadership: Strong leadership and supervisory skills to effectively manage and motivate a team.
- Technical Expertise: Knowledge of window cleaning techniques, equipment, and products. Previous experience in window cleaning or related field is preferred.
- Communication: Excellent communication skills to interact with clients, team members, and management effectively.
- Problem-Solving: Ability to identify and resolve issues quickly and efficiently, both independently and collaboratively.
- Attention to Detail: Meticulous attention to detail to ensure high-quality workmanship and customer satisfaction.
- Time Management: Strong organizational and time management skills to prioritize tasks, meet deadlines, and optimize workflow.
- Safety Consciousness: Commitment to safety practices and protocols to create a safe work environment for all team members.
- Customer Service: Dedication to providing exceptional customer service and maintaining positive client relationships.
As a Crew Lead for window cleaning, your role is not only about performing the cleaning tasks but also about effectively managing and leading your team to deliver outstanding results while upholding safety standards and client satisfaction.
Job Types: Full-time, Part-time, Temporary
Pay: $15.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Company truck
- Employee discount
- Flexible schedule
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Referral program
Compensation package:
- Bonus opportunities
- Commission pay
- Performance bonus
- Tips
Experience level:
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
Ability to Relocate:
- Palmer, AK: Relocate before starting work (Required)
Work Location: In person