DUTIES AND RESPONSIBILITIES
Provide orientation to services and resources available in center.
Advocate for and link customers to community services and assist in assessing available support services.
Develop, enhance and deliver workshops in group and 1:1 session.
Maintain and provide reports tracking customer information, attendance and activity to ensure necessary services are received in accordance with funding source requirements.
Provide support to customers in the resource center to register on Pure Michigan Talent Connect, develop resumes, complete applications, and register on online job databases.
Aid customers in completing the Unemployment Insurance Agency (UIA) registration process, waivers, and required job search documents.
Provide intake and determine customer’s eligibility for services. Assist in setting short- and long-term goals. Monitor performance and program completion.
Assess each assigned customer by examining their capabilities, needs, and vocational potential and create Individual Success Strategy.
Administer and interpret vocational assessment tools such as CASAS, interest surveys and standardized/validated aptitude tests and make appropriate employment and training recommendations.
Complete all data entry, reporting and documentation requirements in a timely manner.
Partner with local employers and businesses to design targeted recruitment, training and screening of candidates.
Partner with local employers and businesses to develop on the job training and apprenticeship opportunities for job seekers.
Participate in networking and continuing education activities to improve service delivery and impact.