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American University
Graduate Academic Reporting Support
Time Type:
Full time
Hybrid 02 (On Campus 2 days/Week)
SEIU Local 500 - Provost & Enrollment Division
This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.
Summary
The Student Technology Implementation Project Manager serves as the primary liaison between the Office of Graduate and Professional Studies and the Workday Student Project. Through this role, the Student Technology Implementation Project Manager will provide guidance on the student experience with a focus on advising, curriculum, and academic policies impacting graduate students throughout the Workday Student implementation. The incumbent will collaborate with other members of OGPS to provide feedback and make decisions as needed.
Additionally, the Student Technology Implementation Project Manager will support the Graduate Admissions Salesforce project serving as a secondary lead on this project and liaising among OGPS, OIT and the academic units. Finally, the incumbent will support the Assistant Dean of Graduate Academic Administration in academic regulatory matters.
The Student Technology Implementation Project Manager will report directly to the Assistant Dean of Graduate Academic Administration and will collaborate with the Director of Graduate Student Success and Office Management, the Graduate Admissions and Advising leads across campus, and the Office of Information Technology.
Workday Student Implementation
Serve as Workstream Lead to manage and execute project deliverables for OGPS
Participate as a subject matter expert in advising, curriculum, and academic policies, applying this expertise to identify critical datapoints for integration and inform project initiatives
Act as liaison between key stakeholders and Workday project team, defining business requirements, providing recommendations, and advocating the OGPS perspective on all processes, policies, and decisions
Contribute to development and management of project plans, task lists, timelines, and project documentation
Manage stakeholder expectations and ensure their needs are met throughout the project
Report updates to OGPS leadership on project progress and milestones ensuring clear communication of achievements and identification of potential risks and issues
Conduct user acceptance testing to ensure successful implementation and integration with systems
Develop and deliver training to OGPS system users
Graduate Admissions Salesforce Implementation
Serve as secondary lead for Graduate Admissions Salesforce Implementation Product Owner
Participate in discovery and design sessions to establish standardized business practices in graduate application management, application review, scholarship processes, and decisioning
Assist in solution testing to confirm the design and build meet the requirements
Academic Administration and Operations Support
Assist the Assistant Dean of Graduate Academic Administration in reviewing requests for exceptions to graduate academic regulations
On a limited basis, render decisions on exceptions to graduate academic regulations
Provide ongoing support to all graduate admissions and advising teams as a resource and amplifier for any concerns raised
Special Projects
Salary Range
Position Type/Expected Hours of Work
Required Education & Experience
Preferred Education and Experience:
Benefits
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.
Other Details
Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an
E-Verify
employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.