Full Job Description
MUST BE AWESOME!
Croach® Pest Control is BOOMING, and we are very excited to be adding several new outstanding members to join our growing team.
We have an amazing group of kind, hardworking people here that are passionate about Croach® and the quality of service we provide. We are thrilled to add more people to our team. Our purpose here is to provide amazing customer service for our customers so that they love Croach® too!
As an office care expert, you are empowered to make decisions that directly affect your career as well as our company's success. In your first few months, you will learn how to help all types of customers effectively and efficiently, mainly through phone calls, while also learning about our different departments to see where you will be a great fit.
- 40 hours a week guaranteed
- Some overtime may be available
- You will never work Sunday’s
- Health Insurance after 90 days
- Dental Insurance After 90 days
- Paid time off, Sick pay, and Paid holidays.
Compensation:
$15.00 hourly
Responsibilities:
We are looking to immediately fill several positions. This position includes speaking with customers over the phone. Specific duties/roles may include:
- Answering inbound customer service calls for existing customers
- Responding to emails and text messages for existing customers
- Verifying and confirm new customer information
- Completing outbound calls in regards to billing, scheduling, and quality assurance follow up
- Scheduling appointments/inspections for new or existing customers
- Completing administrative tasks (data entry, auditing, etc.)
- Upholding account retention
This position has the opportunity for quick advancement. If you are hardworking, positive, and detail-oriented you WILL be rewarded. We love to promote from within.
Qualifications:
- High School Diploma or G.E.D (preferred)
- Pass a background check and drug screen
- Computer and Typing experience
- Clear written and verbal communication skills
- Strong interpersonal communication skills
- Sales experience is a big plus, however, this job is not commission based
About Company
As Croach® is our family legacy, we are passionate and dedicated to maintaining an excellent reputation, outstanding customer service, and exceptional results. We encourage creativity and innovation. Forget about corporate red-tape and high employee turnover. We care for and empower our employees in a personal way just as we care for and appreciate our customers.
We utilize our core values to drive our decision making every day. First and foremost we are Founded in Family, Solution Driven, Fierce Competitor, and always make sure we Do the Right Thing.
As a member of the Croach® team, you will be provided constant support from fellow team members. We know every role plays a vital part in helping reach company goals. We believe in striving to do the right thing because we genuinely care about our customers, the work we do, and our personal and professional character.
Schedule:
- Monday to Friday, Some Saturdays
Work Location: One location
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
Ability to commute/relocate:
- Post Falls, ID 83854: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person