In this role, as Shift, Assistant, AGM you will support the General Manager or be the General Manager - apply now, by providing coaching to the team while creating & supporting a fun, quick pace work environment where the team feels respected and valued. With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Million dollar plus Wendy’s restaurant in your in Metro Detroit. You will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, you will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. You will lead, interview, select, direct, train and develop all Shift Managers, Team Trainers and Crew with the support of your GM or DM. In this role, you could be the acting GM for any non-home restaurants with support from the DM. You must be able to complete all GM duties as needed within a restaurant. Duties may vary depending on duration of coverage in non-home restaurants. By accepting this position, you will be required to travel to other restaurants within metro Detroit occasionally. We are a thirteen location group.
Key Responsibilities
- Maximizes store sales goals verus budget and prior year.
- Trains, monitors and reinforces food safety procedures to store management and crew employees.
- Manages food, labor and paper costs and other controllable expenses.
- Ensures excellence People culture.
- Ensures the continual improvement of Quality, Service and Cleanliness standards.
Decision Making Authority
- Analyze restaurant performance data (e.g., sales, food cost, SOS, VOC, etc.) to make recommendations.
- Investigate and resolve customer complaints within the restaurant.
Qualifications
- EDUCATION: Associates degree and 1 year of line operations experience; or equivalent combination of education and experience
- Minimum 2 years supervisory experience
- Must be at least 19 years of age.
- General knowledge of state and federal employment laws.
- Must be able to stand for prolonged periods of time.
- Position requires the use of a headset.
- Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved
- Ability to multi-task while maintaining composure and giving sound advice and direction.
- Must be able to take direction, give direction, work well in a team environment and have a strong customer focus.
- Must exhibit professionalism, while resolving all customer related concerns and issues
- Flexibility to work a 35-50 hour work week. Must be available to report to work promptly and regularly, and to work all day parts and days of the week. May be required to work in another near by location.
- Reliable transportation and the ability to drive as needed
Apply via Paradox also
Job Types: Part-time, Full-time
Pay: $36,341.00 - $58,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
Physical setting:
- Quick service & fast food restaurant
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability
Supplemental pay types:
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: Multiple locations