Unified Global Solutions is a fast-growing telecom company based out of Dallas Texas. We currently are providing services across the country and are rapidly expanding. We are looking for an Activations Technician to join our team.
As an Activations Technician, you will be supervising remote installations:
Direct technicians that are on-site through the steps to complete the installation and testing of our hosted VOIP equipment and ATA solutions. This includes directing technicians through analog and PBX phone integrations, cutover of devices requiring analog phone circuits, paging integration, WI-FI access points, internet circuit cutovers, and managed network hardware.
Work to be completed during business hours but may require continuation of the assigned install until completion in cases of long-run installs or delays in coordination with an outstanding and fun team.
An ideal candidate would have:
-Two or more years of in-field experience deploying and/or testing telephony, VoIP Solutions, network, cabling, telephony wiring, setup, and configuration of various network devices.
-Two or more years troubleshooting experience of networks.
-Two or more years’ experience connecting legacy phone lines POTS, PBX, Alarms.
- Familiar with the parts and tools for installation of Telephony and Data equipment and wiring.
- Excellent analytical, troubleshooting, and customer service skills
- Ability to work within a team and handle multiple situations simultaneously.
- Space and internet connections for working from home (this position in 100% WFH)
- Able to be available for dull duration of deployment that may extend to evening hours.
-Above all: a hunger for knowledge, hustle, sense of humor and energy.
Benefits Include:
1) All Remote Work
3) 1 week PTO (rolls over for 1 year if unused)
4) 1 week sick paid
5) Company laptop, phone, and monitors for home if necessary
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Schedule:
Travel requirement:
People with a criminal record are encouraged to apply
Experience:
- VoIP: 3 years (Preferred)
- Telecommunications: 2 years (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: Remote