Hoffman Ford is looking for a Cashier for our Service department. The Cashier responsibilities include receiving payments and issuing receipts, handling customer repair orders, parts slips and running both credit and cash transactions. To be successful in this role, you should have impeccable customer service skills, the ability to utilize both a cash register and computer. Previous automotive experience is required and CDK DMS system experience is preferred.
Responsibilities include but are not limited to:
- Manage transactions with customers using CDK DMS
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Work directly with out Parts department to check out Parts customers
- Discuss Ford Pass Rewards and ensure that the customer receives all relevant information
- Resolve customer complaints, guide them and provide relevant information
- Maintain clean and tidy checkout areas
- Track transactions and report any discrepancies
Skills
- Work experience as a retail cashier or in a similar role in sales
- Basic computer knowledge, CDK DMS and dealership experience preferred
- Familiarity with electronic equipment, like cash register and POS
- Good math skills
- Strong communication and time management skills
- Customer satisfaction-oriented
- High school degree
Hoffman Ford is an EOE.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person