Description:
Looking for an opportunity to advance your career as a Desktop Technician? Our company is seeking a skilled and passionate Desktop Technician to join our team. As a key member of our team, you will be responsible for providing technical support for desktop hardware and software issues with a local client in Bloomington, Indiana.
Responsibilities:
- Install, configure, and troubleshoot desktop hardware, software, and peripherals
- Provide technical support for desktop hardware and software issues
- Manage client workstations
- Provide support a client onsite at their facilty
- Perform upgrades on client systems
- Collaborate with other technical team members to resolve complex issues
- Document all technical support activities in ticketing systems
- Maintain accurate inventory records of all client equipment
Why work with us:
- 100% Employee-Owned Company
- Competitive salary and benefits package
- Opportunity for growth and advancement
- Positive and supportive work environment
- Chance to work with a dedicated and passionate team
- Positive company culture and management
- Vacation and PTO
- 401(K) and Employee Stock Ownership Plan
If you are passionate about providing exceptional customer service and have a strong technical background, we want to hear from you!
This is a full-time position with a full benefits package. 8 AM to 5 PM Monday to Friday schedule.
Requirements:
- 1+ years of experience in a desktop support role
- Proficiency in Microsoft Windows and Office applications
- Knowledge of Windows Server, Active Directory and Office365
- Experience with remote access tools and remote support
- Strong communication skills and the ability to work with clients professionally.
- Ability to work independently and as part of a team.
- IT Industry certifications such as CompTIA A+, Network+ are appreciated
- Valid driver’s license and reliable transportation is necessary.