Operations Manager (BC) for FedEx Route Business in Birmingham
Position Description:
The operations manager is responsible for the overall operational success of the company’s FedEx route business (20 routes per day, 22 trucks). We are looking for an experienced operations manager/BC (preferably with experience working in the FedEx system) who has a high attention to detail, self-motivated, effective problem solver and positive attitude. In order to excel, you must be able to drive the success of the business in 3 main areas: personnel management, vehicle and technology management, meeting FedEx’s service levels and safety requirements.
Ideal Characteristics:
Honest, ethical, attention to detail, good judgment in decision making, responsible, dependable, disciplined, accountable, pursuit of excellence, excellent time management, leader, self-motivated, friendly.
FedEx requirements:
- Must maintain a clean driving record
- Must be able to pass a drug test and background check
- Must be able to pass a DOT physical
Preferred Qualifications:
- 3+ years of management experience (preferably some experience within the FedEx system).
- Working knowledge of GroundCloud, FedEx scanner use, Excel, Gmail/email is a plus
Duties & Responsibilities - General:
- Handle all aspects of operations to ensure smooth dispatch and completion of all routes.
- Review Daily Service Worksheet (DSW) and get explanation of why packages weren’t delivered.
- Responsible for creating and implementing contingency plans.
- Act as liaison to terminal management (FedEx P&D managers, belt managers, etc.).
- Responsible for all written communication to company staff and FedEx staff.
Duties & Responsibilities - Personnel:
- Train, motivate and terminate drivers.
- Ensure a safety first culture. Monitor and track necessary driver safety training.
- Document employee infractions (absentees, tardiness, accidents, service issues, etc.).
- Responsible for all employee scheduling, and handling of backup staffing should a driver not show
- Enforcing staff uniform requirements.
- If short on drivers during a specific day, will need to be able (and willing) to run a route for the day.
Duties & Responsibilities – Vehicles and Technology:
- Maintain operational condition of all vehicles, ensuring all vehicles are safe to drive each day.
- Inspect and enforce the cleanliness of all trucks.
- Each morning, ensure all scanners and iPads are working and fully charged, and that the necessary charging cables are in the cab of all trucks.
Compensation:
- Salary: $1,100 - $1,300, depending on experience.
- Paid time off
Job Type: Full-time
Pay: $1,100.00 - $1,300.00 per week
Benefits:
Day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Have you ever worked for FedEx or a FedEx ISP? If yes, how many years?
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Bessemer, AL 35022: Relocate before starting work (Required)
Work Location: In person