American National University is a leader in career-oriented higher education, offering accelerated career training in business, medical and technical fields. Our deep commitment to the professional success of our graduates and the specific needs of local employers has fueled continuous growth since the University was founded in 1886. We are an Equal Opportunity Employer. You could apply your skills and experience to helping students improve their lives through the pursuit of their professional goals. Please consider the following job opportunity at American National University, located Roanoke, VA.
You enjoy working in a fast-paced environment with many new challenges for an exciting day! You love solving multiple problems in succession using a quick, intuitive approach. You are passionate when working with people and can stay focused on your primary objectives. If these behaviors sound like you then we can provide an opportunity for you to exercise your unique skill sets and make a major impact in your community as an Admissions Representative.
As an Admissions Representative, you are responsible for recruiting, enrolling, and starting new students. You need to feel comfortable working with people who possess a variety of educational backgrounds, as well as life experiences. You also need to enjoy and be motivated by helping others realize the benefits of an education.
Basically, an Admissions Representative conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and ANU policies and regulations.
Individuals that have worked in retail, services sales, in a call center, or high traffic area really catch our eye and do well in this role.
TO BE SUCCESSFUL IN THIS ROLE, YOU WILL NEED TO:
1) Be enthusiastic when contacting potential students assigned to you using the phone, e-mail and other approved methods.
2) Use the Student Admissions Process properly and consistently to assess and build admissibility and commitment.
3) Record activities and information accurately using the company’s information systems according to policy.
4) Schedule candidate qualification assessments; and, understand their goals and suitability for the campus offerings and career field.
5) Have an optimistic personality while conducting campus tours; and, provide general information on campus services and program offerings.
6) Inform candidates of critical compliance information and disclosures.
7) Maintain contact with candidates throughout the enrollment process and into the student’s second term, quickly answering and addressing any questions.
8) Be a highly ethical individual that adheres to all company and regulatory rules and requirements.
9) Attend and participate in schedule events.
10) Convert potential students into enrolled students and maintain enrollment through the next full term – the key metric for success.
The duties and responsibilities above are intended to describe the general requirements of this position and are not intended to be an exhaustive statement of duties. Your time will be spent participating in the following activities:
1) 80% - Prospect/Student interaction over the phone, via e-mail or in person.
2) 10% - Training and Development
3) 5% - Community Events
4) 5% Administration
MINIMUM EDUCATION/EXPERIENCE REQUIREMENTS:
1) Associate’s degree is preferred.
2) At least one to three years of experience related to the duties and responsibilities specified preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Great verbal and written communication skills
2) Positive interpersonal skills
3) Competitive and compassionate
4) Ability to function well as a member of a team
5) Knowledge of and commitment to regulatory and college enrollment policies, standards, and procedures
6) Basic skills in the use of computerized systems and databases
7) Ability to influence others
8) Results oriented
Job Type: Full-time
Work Location: Remote