We are seeking a skilled Product Analyst to support a
federal agency’s large, mission-critical IT Enterprise services.
Candidates will have broad IT experience and deep understanding of IT
management and engineering management processes, business acumen,
project management, and advise on organization-wide system improvements
and optimization. The successful candidate should be collaborative,
analytical thinker with strong problem-solving and program management
skills to deliver the best solutions in support of the customer’s mission. The
candidate must possess strong communications skills and the demonstrated
ability to convey technical concepts to non-technical audiences.
Basic Qualifications
-Active Public Trust Clearance or Ability to obtain a Public Trust
Clearance
-Bachelor’s Degree and a minimum of 8 years of experience with
large-scale projects/ program(s).
-Ability to work well under pressure and be flexible at juggling
competing priorities. Must be resourceful and independent problem
solvers.
-Experience with standard system engineering lifecycle concepts,
architectural frameworks, and artifacts to produce working solutions.
-At least 2 years of experience working in an agile role and environment
-Agile certifications Scrum Master (CSM, ACSM, CSP-SM)
Preferred Qualifications/Skills
-Experience within Federal Government, such as DHS, FDA, NIH, or HHS
is highly preferred.
-Certifications in Product Owner (CSPO, ACSPO, CSP-PO), Developer (CSD,
CSD-P, ACSD); ACS-CF, CAL1, CAS-S1
-Certifications and Experience with CMMI level certifications
-Agile coach experience
Responsibilities
-Collect and analyze data on product performance, customer behavior,
and user feedback.
- Use statistical tools and techniques to derive insights and support
data-driven decision-making.
- Collaborate with the product management team to define product
requirements and specifications.
- Assist in creating detailed user stories and acceptance criteria for new
features and enhancements.
- Track key performance indicators (KPIs), Objectives and Key Results
(OKRs), and metrics to assess product success.
- Identify and analyze product issues, suggesting improvements based
on data insights.
- Create comprehensive reports, visualizations, and dashboards to
communicate findings and insights.
- Present data and insights to stakeholders to inform strategic decisions.
- Conduct user surveys, interviews, and usability tests to gather
customer feedback.
- Analyze user data to understand customer needs, preferences, and
pain points.
- Monitor competitor products, pricing, and strategies.
- Provide competitive analysis reports to inform product strategy and
positioning.
- Assist in developing and maintaining the product roadmap, ensuring
alignment with business goals and customer needs.
- Provide data-driven recommendations for product enhancements and
new features.
- Work closely with engineering, design, marketing, and sales teams to
ensure cohesive product development and launch.
Job Type: Full-time
Pay: $84,632.00 - $92,282.00 per year
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Agile: 4 years (Preferred)
Work Location: Remote