We are a retail cannabis dispensary that has built an incredible team of professionals who share a unique worldview. We believe in and support our communities and we will eventually be able to give back over 50 % and up to 70% of net profits to the community.
Our mission in this endeavor will be to give back to various non-profits in Southern Nevada. We believe that we should lift others up, as we rise. We believe that it is important for you to feel good about where you work and value our mission as much as we do. We have very low turn over but we are growing!
The goal of Tree of Life is to achieve 100% customer satisfaction through outstanding & compassionate customer service, competitive pricing, products of the highest quality with outstanding team performance and community service.
Mission: TRUST
Teamwork: Show up in person and mentally for your team, espouse the culture of caring attitude
Respect: Respect for others as well as ourselves
Unity / Urgency: It makes us a better team, as well as a better community member to stand by each other and help each other with purpose.
Service: To our customers, our community and to each other. We should always remember this is a retail service industry, that serves a product we all love and also participates in serving the community.
Transparency: If we have transparency in our business practices, with our team members and the community we build trust in our truth.
NOTE: All staff members, regardless of the level of their responsibilities, are expected to model the mission stated above, provide exceptional patient service, and contribute to the knowledge sharing process.
Customer Care Job Description
Responsibilities include:
●ID verification, inputting patient data, answering phones and online inquiries
● Assisting with customer product selection for drive-thru sales
● Cash and payment processing
● Following inventory handling protocols & organization standards
● Prepping online orders for curbside pickup & Drive-Thru
● Queue and traffic flow management
● Maintaining a comprehensive knowledge of rotating brands and products
● Commitment to learning, enforcing, and upholding all Nevada cannabis-related laws and regulations
Valid Nevada Dispensary Agent Card is required.
MUST HAVE OPEN AVAILABILITY. This is a full-time position, scheduled for 8 hours shifts, 5 days a week.
- High school diploma or equivalent.
- Valid driver's license and reliable transportation.
- Experience may be required or preferred.
- Strong time management and customer service skills.
- Ability to walk, stand, lift, and carry heavy items for extended periods.
- Attention to detail.
Work Remotely
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Overnight shift
Weekly day range:
- Every weekend
- Monday to Friday
Application Question(s):
- What unique quality would you bring to the team?
- Are you over 21 years of age?
- Can you pass a background check?
- What experience do you have in the cannabis industry?
- Do you have a dispensary agent card for Nevada?
Education:
- High school or equivalent (Preferred)
Experience:
- Dispensary customer service: 1 year (Required)
Language:
Work Location: Multiple locations