Dispatcher – Opportunity for Rapid Growth
Aksarben of ARS/ Rescue Rooter is seeking a few INCREDIBLE people to join our Dispatching Team which is known to set the standard for Customer Support and Dispatching.
The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, make outbound calls to customers to schedule appointments for maintenance agreements and manage the dispatching board with organization and efficacy.
Multiple Shifts Available! Our Call Center is open between the hours of 7am - 9pm, seven days a week.
We are currently seeking a Dispatcher who has Sunday availability.
What ARS can offer YOU;
- FAMILY FRIENDLY ENVIRONMENT!
- Top industry pay and opportunity for professional GROWTH
- Opportunities for growth – we love to promote from within
- Medical, Dental and Vision Insurance options
- Choose from THREE health insurance plans starting as low as $5 PER WEEK
- Company-paid virtual Dr visit service through CIGNA / HealthiestYou available on first day!
- Retirement - 401(K) with company match
- Life insurance, short term and long-term disability and MORE
- Flexible Spending Account / Health Saving Accounts
- 13 days of Paid Time Off & 8 paid Holidays per year!
Skills we are seeking;
- One or more years of experience as a dispatcher or similar.
- Ability to thrive in a fast-paced environment.
- Ability to direct technicians by radio and tracking devices.
- Excellent organizational skills and the ability to coordinate multiple appointments.
- Demonstrated listening, written/verbal communication, and interpersonal skills.
- Proven ability to meet and exceed set goals.
- Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word.
- Knowledge of the local geographic territory.
- Willingness and ability to work rotating evenings and weekends.
American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, sex or gender (including gender identity and gender expression), sexual orientation, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state or local laws prohibiting discrimination.
This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
For more information about how we collect and use personal information, see our privacy policy on ARS.com ARS-Rescue Rooter is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person