Property Management Assistant
Position Overview:
We are seeking a highly organized and detail-oriented Property Management Assistant to join our dynamic team. The successful candidate will support our property management team in the day-to-day operations of managing residential and commercial properties. This role requires excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Tenant Relations:
- Assist in responding to tenant inquiries and complaints promptly and professionally.
- Help coordinate maintenance requests and follow up to ensure timely resolution.
- Support tenant onboarding processes, including lease preparations and move-in/move-out procedures.
- Administrative Support:
- Maintain and update property management databases and records.
- Prepare and distribute notices, letters, and other communications to tenants and vendors.
- Assist in preparing monthly reports on property performance and occupancy rates.
- Property Maintenance:
- Schedule and coordinate regular property inspections and maintenance activities.
- Liaise with vendors and contractors to ensure timely and quality service delivery.
- Monitor and manage inventory of property supplies and equipment.
- Marketing and Leasing:
- Assist in conducting property tours and showing units to prospective tenants.
Qualifications:
- High school diploma or equivalent
- Previous experience in property management or a related field is highly desirable.
- Proficiency in property management software and Microsoft Office Suite.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Customer service-oriented with the ability to handle challenging situations with tact and diplomacy.
- Valid driver’s license and reliable transportation required.
Working Conditions:
- This position typically works in an office environment with occasional visits to property sites.
- Some weekend or evening work may be required to accommodate tenant needs or property events.
Benefits:
- Competitive salary and performance-based incentives.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
If you are a motivated individual with a passion for property management and customer service and a keen eye for detail, we invite you to apply for this exciting opportunity. Join our team and contribute to creating positive living and working environments for our tenants.
To apply, please submit your resume and cover letter.
This job description provides a summary of key responsibilities and requirements for the Property Management Assistant role. It is not intended to be exhaustive. Employees may be required to perform other related duties as assigned.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Professional development assistance
Experience level:
Schedule:
Experience:
- Customer service: 1 year (Required)
- Property management: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Fairbanks, AK 99709 (Required)
Ability to Relocate:
- Fairbanks, AK 99709: Relocate before starting work (Required)
Work Location: In person