Starting pay is $20.00 per hour!
$20.50 per house upon successful completion of 90-day training period!
Full Time employment benefits include:
-
Paid Time-Off (PTO)
-
Holiday Pay
-
Medical, Dental, and Vision coverage options
-
Life insurance (employer sponsored)
We also provide all employees with:
-
Sick-Pay (up to 72 hours per calendar year)
-
401k plan option with employer match up to 5% of total eligible income
-
On-site parking
-
Public transportation cost reimbursement
-
Alternative modes of transportation pay for walking, biking, or carpooling to work!
JOB DESCRIPTION
PROPERTY:
Ocean View Hotel
STATUS:
Non-Exempt, Full Time
SUPERVISED BY:
Rooms Division Manager & Hotel Manager
SUPERVISES:
This position does not supervise.
The Houseperson is responsible for coordinating and organizing the laundry room cleaning activities in accordance with established brand/hotel guest services and sustainability standards ensuring a high level of guest satisfaction.
ESSENTIAL DUTIES:
-
Remove dirty linen and towels from departed rooms and drop in laundry chute to be sorted in laundry room.
-
Deliver dirty linens via laundry cart and ‘power tug’ to Shore Hotel for laundering.
-
Deliver laundered linens from Shore Hotel to Ocean View Hotel utilizing laundry cart and ‘power tug’.
-
Sort, count, and pre-treat soiled towels in preparation for laundering.
-
Load and unload washers and dryers.
-
Remove trash from housekeeping carts and dispose of.
-
Assist room attendants by delivering needed supplies to storage rooms and housekeeping carts.
-
Maintain equipment and chemicals as trained.
-
Fold, store, and distribute towels.
-
Assist with other housekeeping tasks in the event of staffing shortages.
-
Assist engineering department in projects as needed.
-
Practice safe work habits and wear protective safety equipment.
-
Maintain clean and orderly work area free from unsafe conditions.
-
Performs other incidental and related duties as required and assigned.
-
Report all unsafe conditions and items to management and security.
-
Follow all Safety and Security policies and procedures.
-
Assist engineering department in projects as needed.
ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES:
Proven success in the following job competencies:
-
Honesty; has honest, direct, and factual communication and actions with internal and external customers.
-
Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
-
Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
-
Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
-
Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work;
-
Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.
-
Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
-
Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;
-
Diversity: Strong commitment to diversity and equality in a company culture.
-
Communication: Strong communication (verbal and written) in discussing challenges to supervisor
-
Multi-Tasking: Ability to operate under pressure in a fast paced environment; able to deliver effective results, meet tight deadlines and targets.
EXPERIENCE:
-
Must have, as a minimum of 1 year experience, in a similar capacity in a hotel with attention to detail.
-
Bilingual in English/Spanish preferred.
EDUCATION:
-
High school diploma preferred.
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
-
Be able to work in a standing position for long periods of time (up to 4 hours).
-
Able to stoop, kneel, bend at the waist and reach on a daily basis to perform duties.
-
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
-
Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
-
Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms).
-
Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
-
Regular and on-time attendance is critical on weekends and holidays.
-
Knowledge of proper chemical handling
-
Hours occasionally exceed 40 hours per week.
OTHER:
-
Other duties as assigned.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Our post-offer background check process includes a background check (HireRight) and a drug-screen.
We participate in E-Verify
We are an Equal Opportunity Employer.