Order Entry Specialist at Miceli & Oldfield
Location: 12250 Delta St. Taylor, MI 48180
Job Summary: We are seeking a detail-oriented and organized Order Entry Specialist to join our team. The successful candidate will be responsible for accurately entering and processing customer orders from a pre-existing customer base. An Order Entry Specialist is responsible for correctly and efficiently entering customer orders into the company's order processing system, ensuring on-time delivery. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with various departments.
Responsibilities:
· Accurately enter customer orders into the order processing system.
· Manage incoming calls from pre-existing customers.
· Build sustainable relationships and trust with existing customer accounts.
· Verify over the phone/email order information with customers or sales team.
· Maintain and update customer and order information in the database.
· Communicate over the phone with customers regarding order status and issues.
· Identify and resolve order discrepancies.
Qualifications:
· High school diploma or equivalent.
· Proficiency with Microsoft Office.
· Strong phone handling skills and active listening skills.
· Excellent verbal and written communication skills.
· High attention to detail and accuracy.
· Strong organizational and time management skills.
· Ability to work collaboratively with other departments.
Benefits:
· 401(k) Matching / Profit Sharing
· Healthcare / Prescription coverage
· Paid vacation and holiday time
· Paid personal time
· Vision insurance
· Monthly bonus program
Shift Details:
· Monday-Friday 9am-5pm
· In-person work
· Pay: $22.50 per hour
How to apply:
· Visit us on-site from 9 am-5 pm to fill out an application
If you are a motivated individual with a keen eye for detail and a passion for customer service, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $22.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Taylor, MI 48180 (Required)
Work Location: In person