Westlake Housing is seeking an experienced Leasing Agent to join our property operations team in Houston, Texas. The Leasing Agent assists in leasing activities to maximize income and achieve property occupancy goals.
Responsibilities:
Assist in the day-to-day leasing operations of the property.
- Maintain complete and accurate property files and records.
- Give prospective resident tours and discuss community amenities.
- Respond timely to prospective resident telephone calls and internet lead responses.
- Review rental and move-in files for accuracy and input new residents into OneSite.
- Enter daily leasing activity into leasing system daily.
- Promptly attend to resident comments and/or complaints.
- Prepare move in paperwork, keys, and remotes are for a new resident.
- Inspect make ready apartments prior to move in.
- Review all lease files prior to move-in for accuracy and completeness.
Support the property manager’s efforts to manage all aspects of marketing and leasing for the property.
- Understand the market near the property and any other aspects of the sub-market that could impact occupancy and/or income of the property.
- Respond timely to prospective resident telephone calls and internet lead responses.
- Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner.
- Responsible for leasing apartments, improving occupancy, and generating traffic.
Qualifications:
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: Strong computer skills in Microsoft Word, Outlook, and Excel software. Experience in conducting Internet searches and using online calendars and databases.
Education Requirement/Preferences:
Required
- High school diploma or GED.
- Ability to work in a fast-paced environment.
- Strong communication and customer service skills.
Preferred
- Experience with OneSite or other property management software.
- Associate’s Degree in a relevant field.
- Direct leasing and/or property management experience.
- Bilingual or multilingual skills.