Don Franklin Burkesville is currently seeking a dedicated Service Advisor to join our team.
This position is crucial to our service department. You will greet customers, listen to their description of vehicle issues or service needed, determine the service required and prepare the repair orders. If a vehicle requires additional repairs not covered in the original order, you will estimate the additional costs and contact the customer for permission to perform the work. Service advisors also advise customers on other available services based on their vehicle’s age, mileage and history of service.
Experience preferred and pay will be based on experience, with uncapped earning potential. Applicant must have a valid driver's license (MVR will be reviewed).
Apply via Indeed or online at www.donfranklinauto.com
The ideal candidate will have a passion for automotive services and exceptional customer service skills.
Duties:
- Greet customers and assist them with their service needs
- Provide accurate estimates for services and repairs
- Schedule appointments and follow up with customers on service status
- Communicate effectively with mechanics and technicians to ensure timely completion of work
- Handle cash transactions and maintain accurate records
- Educate customers on recommended maintenance and services
Skills:
- Experience in automotive service writing or as a service technician
- Proficiency in handling cash transactions
- Knowledge of auto estimating, oil changes, brake repairs, and tire services
- Strong customer service skills to build rapport with clients
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Familiarity with suspensions and mechanical systems is a plus
Join our team as a Service Advisor and be part of a dynamic environment where your skills and dedication will be valued.
Job Type: Full-time
Pay: $35,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Day range:
Shift:
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Burkesville, KY 42717: Relocate before starting work (Required)
Work Location: In person