Ability to effectively troubleshoot site mechanical and electrical systems.
Ability to respond to unplanned events without immediate supervision.
Ability to efficiently complete rounds/inspections and to detect anomalies during those rounds.
Develop or improve SOPs for site specific equipment.
Gain a good understanding and knowledge of the local customers business and datacenter operation.
Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
Complete DLR Critical Awareness Training
At least 3 year of experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site. (UPS, HVAC, generators, fire/life safety systems).
Hands-on electrical or mechanical skill and competence in the area of non-expertise (for example, electrical expertise with mechanical competence, or vice-versa).
Strong knowledge of various UPS Systems and architectures.
Strong knowledge of various cooling systems and architectures.
Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)
Strong knowledge of energy efficiency principals.
Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
Detail Oriented with strong organizational skills
Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
Basic understanding of emergency situations and escalation processes.
Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems
Lift and handle up to 50 pounds