Overview:
We are seeking a friendly and professional Front Desk Receptionist/Scheduler to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for everyone who visits our medical office. If you have excellent communication skills, attention to detail, and a passion for helping others, we would love to hear from you. This position is Tuesday and Thursday from 10am-5pm.
Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor
- Check-in patients and collect necessary paperwork
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries in a timely manner
- Maintain patient records and update medical information as necessary
- Assist with payment processing
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Collaborate with healthcare provider to ensure smooth patient flow
- Perform general administrative tasks such as filing, faxing, and data entry
Experience:
- Previous experience as front office staff in a medspa setting is preferred
- Strong knowledge of front desk operations, customer service principles, computer skills
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks
- Attention to detail
Note: This job description is intended to provide an overview of the responsibilities and qualifications required for this position. It is not exhaustive or comprehensive. The job description may be subject to change based on the needs of the organization.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 14 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Falls Church, VA 22046: Relocate before starting work (Required)
Work Location: In person