Position Title: Wellness Specialist
Classification: Non-exempt
Reports To: Chief Growth Office
Hours: Part-Time (20-25 hours a week) or Contract
Location: Salt Lake Office
Compensation: $23 to $26/hr.
Position Summary:
The Wellness Program Liaison serves as the primary point of contact between the organization and insurance carriers, ensuring effective communication and collaboration on wellness programs. This role involves program promotion, partnership development, program management, and collaboration with client advisors to maximize client participation and satisfaction in wellness initiatives. This role requires a proactive and detail-oriented professional with strong communication and organizational skills, capable of fostering productive relationships with insurance carriers, vendors, and clients to promote and manage wellness programs effectively.
Salary: $23.00 - $26.00 per hour
Benefits
Hourly Base Salary Based on Experience
Career Growth Opportunities
Mon-Fri Schedule
Evenings Off
Responsibilities
Liaison Duties:
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Serve as the primary point of contact between the organization and insurance carriers for wellness programs.
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Collaborate with insurance carriers to resolve client issues and questions about wellness programs.
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Ensure that clients receive accurate and timely information about wellness benefits
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Maintain a comprehensive understanding of wellness programs offered by various insurance carriers.
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Stay updated on changes and new offerings in wellness programs from insurance partners
Program Promotion:
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Design and implement strategies to increase client participation in wellness programs.
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Use data and feedback to continuously improve program engagement and client satisfaction.
Partnership Development:
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Identify and establish partnerships with vendors to enhance wellness program offerings.
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Negotiate and manage vendor contracts and agreements.
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Collaborate with vendors to develop and implement new wellness initiatives and resources.
Program Management:
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Organize and lead wellness program kickoff meetings to introduce and explain program benefits to clients.
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Conduct quarterly meetings to review program utilization, assess effectiveness, and identify areas for improvement.
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Prepare and present utilization reports and feedback summaries to stakeholders and management.
Client Advisor Collaboration:
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Present wellness programs and benefits in collaboration with client advisors at pitch meetings.
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Develop customized presentations and materials to highlight program advantages to prospective clients.
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Engage with potential clients to address their specific needs and demonstrate how wellness programs can meet those needs.
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Study insurance claims data to identify trends and areas of need.
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Develop and implement solutions based on claims data analysis to improve wellness outcomes and reduce costs
Requirements
Qualifications:
Education and Experience:
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Proficiency in PowerPoint, Word and Excel required
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College degree or equivalent required
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Minimum of 2 years experience working in a role of corporate wellness and/or development
Required Job Skills:
- Excellent communication skills, including listening, speaking and writing
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Exceptional interpersonal skills: professional, personable and able to interact effectively with others and to respond appropriately in stressful situation and under deadlines.
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Ability to work independently with moderate supervision on assigned tasks as well as to accept direction on given assessments
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Computer literacy for correspondence, data entry, e-mail, Internet, spreadsheets and accessing data from company systems.
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Dependability and promptness
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Good organizational and time-management skills
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Ability to think critically and problem solve
Physical:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Company Description
Buckner is a third-generation, family-owned business led by President and CEO Terry H. Buckner. Terry's grandfather, Elmer Ray founded the firm in 1936 during the Great Depression. The company was built on putting customer service ahead of profits and the tradition of placing the customer at the heart of every decision continues today. Customer service is just one reason Buckner has a client retention rate of 92%. Building a team of knowledgeable and experienced professionals has enabled Buckner to pursue a lofty mission: to provide the best customer experience by delivering outstanding service, exceptional value, and continual innovation.
Elmer Ray Buckner used to carry customer policies in his briefcase. Today, Buckner serves thousands of customers from coast to coast and overseas with the same personal attention to detail the company was founded on more than 86 years ago.
Headquartered in Salt Lake City, Buckner has seven offices in three states: Utah, Idaho, and Colorado. Growing from their founding team of three employees to more than 200 employed today, the agency is one of the largest and fastest-growing in the western region. The full-service brokerage provides insurance, employee benefits, bonds and risk management. Buckner is a Top 100 Independent Property & Casualty Agency and has been listed as one of the fastest growing private companies in America.