JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are currently seeking an Assistant Property Manager to join our healthcare-focused Property Management team. Our Healthcare Team helps our client strategize, evaluate, and execute real estate transactions to meet their business and occupancy needs.
In this role, you will manage and execute routine lease transactions while fostering client relationships and supporting business growth. You will be responsible for contributing to or overseeing regular reporting, budgets, cash flow forecasts, collections, lease abstracts, and memorandum documenting significant tenant issues and tenant relations. You will work primarily in an observatory capacity role on complex projects.
Here is some of what your day will look like:
Managing industry-changing properties
As the Assistant Property Manager (APM), you will work alongside and provide support to the General Manager in overseeing portions of our client's Southern California Medical Office Building portfolio, including both owned and leased properties. Multi-tasking and flexibility are essential skills needed in this role. Primary responsibilities include interfacing with tenants, landlords, facility staff, finance team members, third-party vendors, and the client, as well as responding promptly and professionally to tenant requests and other building issues. Track & follow up on tenant and client requests. Review monthly financial reports, assist in rent collections, and help manage minor Tenant Improvement projects. The keys to success will be engaging with tenants and landlords while ensuring that our client receives outstanding customer service. Additionally, you will work with our team to support new initiatives that enhance service delivery.
Administrative and Financial
100% certificates of insurance are accurate and in compliance with standards
Contract and lease files are accurate, up to date, and tracked in Yardi
Assist in Management Audits and new property start-ups
Process accounts payables (AP) and accounts receivables (AR)
Tenant Billings review
Assist GM with the preparation of monthly/quarterly reporting and annual budgets.
Client/Tenant Services/Day-to-Day Operations
Ensure all tenant communications are of the highest quality
Liaison between tenants and facilities/building engineers, security and housekeeping
Construction Projects/Contractor Relations
Scheduling the use of materials to be moved into or out of the property
Strong customer service skills
Assist with ad hoc projects under the guidance of Senior team members.
Creating strategic and collaborative solutions
You are an individual who sees the big picture, acts decisively, and focuses on creating an energized and collaborative environment. As an Assistant Property Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives, and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. Success will be measured by your ability to develop winning strategies for project execution.
Embracing the human side of business
You are people-focused, seeking out and understanding the needs, perspectives, and motivations of clients, tenants, and team members alike. Your ability to manage tenant relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships.
Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:
Required
A high school diploma or GED
3+ years of experience supporting a commercial property management team (or comparable relevant experience)
Experience in Microsoft Office, Excel, and work orders
Familiarity with and understanding of leases and lease language
Ability to effectively present information and respond to questions from senior-level management, clients, tenants, vendors, peers, and the public
A valid California Real Estate license or be willing and able to obtain one within six (6) months of hire.
Preferred
A bachelor’s degree
Familiarity with Yardi, Corrigo, and AP/AR
Spanish-speaking competency
Certificates of insurance, and tenant interaction
Schedule: Monday - Friday 8 a.m. - 5 p.m.
Pay $70,500 - 85,000 with a 7.5% targeted bonus of the annual salary
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.