Job Title: Office Manager
Location: Atlanta, GA
Company: Quality Care Medical Transportation
About Us: Quality Care Medical Transportation is a leading provider of non-emergency medical transportation services in the Atlanta, GA area. We are committed to ensuring our patients receive timely, safe, and comfortable transportation to their treatment appointments and other healthcare-related destinations. We pride ourselves on our patient-centric approach and dedication to high-quality service and care.
Position Summary: We are seeking a highly organized and motivated Office Manager to join our team. The Office Manager will be responsible for overseeing daily office operations, managing administrative staff, and ensuring that our office functions smoothly and efficiently. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced environment.
Key Responsibilities:
- Office Operations:
- Oversee day-to-day office operations, ensuring a productive and efficient work environment.
- Manage office and ambulance supplies, inventory, ordering, and distribution.
- Coordinate maintenance and repairs of company ambulance and office.
- Administrative Management:
- Support leadership and staff, including scheduling, task delegation, and performance evaluations.
- Ensure accurate and timely completion of administrative tasks such as data entry, filing, and record-keeping.
- Develop and implement office policies and procedures to improve efficiency and effectiveness.
- Customer Service:
- Handle patient inquiries and complaints in a professional and courteous manner.
- Ensure high levels of customer/patient satisfaction by providing excellent service and resolving issues promptly.
- Coordinate with transportation staff to ensure timely pick-up and drop-offs
- Human Resources:
- Assist with recruitment, onboarding, and training of new employees.
- Maintain employee records and manage HR-related tasks such as timekeeping, payroll, and benefits administration.
- Assist with employee shift scheduling
- Foster a positive and inclusive workplace culture.
- Financial Management:
- Monitor office expenses and manage vendor relationships.
- Ensure accurate invoicing, billing, and collection of payments.
- Compliance and Safety:
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Implement and monitor safety protocols to ensure a safe working environment for all employees.
Qualifications:
- Bachelor's degree in Business Administration, Office Management, or related field preferred.
- Minimum of 3-5 years of experience in office management or a similar role, preferably in the transportation or healthcare industry.
- EMT Certified
- Strong organizational and multitasking skills with a keen attention to detail.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite and office management software.
- Ability to handle sensitive and confidential information with discretion.
- Strong problem-solving skills and the ability to make decisions independently.
- Experience with financial management and budgeting.
- Knowledge of HR practices and principles is a plus.
What We Offer:
- Competitive salary and flexible work schedule
- Opportunity to work in a growing company.
- Supportive and collaborative work environment.
- Professional development and growth opportunities.
How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience to kristin@qualitycareems.com with the subject line "Office Manager Application – [Your Name]".
Quality Care Medical Transportation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $1,100.00 per week
Benefits:
Schedule:
License/Certification:
- EMT Certification (Required)
Ability to Commute:
- Atlanta, GA 30315 (Required)
Ability to Relocate:
- Atlanta, GA 30315: Relocate before starting work (Required)
Work Location: In person