Patio Products, Inc. is a wholesale distribution company serving customers in the patio furniture industry for over 30 years. We have a full time, hourly position open for processing orders, providing customer support, and general office duties. The position requires excellent customer service, communication and organizational skills. We are a small, family owned company that values its employees and requires a dependable and teamwork oriented staff.
RESPONSIBLITIES:
Manage office staff
Enter and process customer orders received via phone, fax, internet
Create and send invoices based on sales orders
Determine shipping method based on customer request, most economical or time sensitive requirements
Create shipping documents and schedule freight companies
Provide customers with assistance in ordering, shipping and product inquiries
Resolve customer product or service issues
Become well trained in customer service policies and product knowledge
Set up and maintain customer accounts
Prepare monthly customer statements
Process mail and small USPS parcels
Filing and other office related duties as assigned
REQUIREMENTS:
Clerical, administrative, or customer service experience (2 years minimum required)
High school diploma or GED (Associates Degree preferred)
Experience with order processing and business management/accounting software
Basic skills in MS Word
Excellent customer relations and communication skills
Dependable, organized and ability to multitask
Professional and courteous with customers and coworkers
Accounts Payable and Accounts Receivable experience a plus
BENEFITS:
Health insurance
401(K) Plan
Paid vacation and sick leave
Pay: $20.00
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
- Boca Raton, FL 33431: Relocate before starting work (Required)
Work Location: In person