We are a new brewery with a full bar and restaurant including a rooftop bar and dining area in which the position will require you to work outside.
You will be responsible for delivering top-notch service, taking orders, providing menu recommendations, managing tables, and ensuring guest satisfaction. Key responsibilities include:
1. Guest Service:
- Greet and welcome guests warmly, providing a friendly and positive first impression.
- Assist guests in selecting menu items, answering questions, and offering suggestions.
- Take accurate food and beverage orders and communicate them to the kitchen and bar staff promptly.
2. Wine Service:
- Provide wine recommendations and assist guests with wine selections.
- Pour and serve wine following proper service standards.
- Ensure wine glasses are filled and wine bottles are presented elegantly.
3. Menu Knowledge:
- Have a thorough understanding of the restaurant's food and beverage offerings.
- Stay informed about daily specials, promotions, and any menu changes.
- Be able to describe menu items in a compelling and enticing manner.
4. Table Management:
- Maintain cleanliness and organization of assigned tables throughout the meal.
- Pre-bus and clear tables efficiently, removing empty dishes, glassware, and utensils.
- Crumb and reset tables for the next guests.
5. Payment Handling:
- Accurately process guest payments, including cash, credit cards, and electronic payments.
- Return change or receipts promptly and thank guests for their visit.
- Ensure the accuracy of checks and payments.
6. Suggestive Selling:
- Enhance the dining experience by suggesting additional items such as appetizers, desserts, or specialty cocktails.
- Upsell menu items to increase revenue while meeting guest preferences.
Qualifications:
- Previous restaurant service experience is preferred but not required; we offer training for enthusiastic individuals.
- Excellent customer service and interpersonal skills.
- Strong communication skills and the ability to work in a team-oriented environment.
- A positive attitude, attention to detail, and a commitment to guest satisfaction.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Job Types: Full-time, Part-time
Pay: $2.13 - $100.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Restaurant type:
- Bar
- Casual dining restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Prosper, TX 75078: Relocate before starting work (Required)
Work Location: In person