Administrative Assistant - Conference Center
- Full-time role at $20/hour; plus benefits including health/vision/dental, paid time off, commuter benefits, and more!
This key role is responsible for providing administrative support, coordination, and customer-facing service for the conference center operations at a high-end Class-A office building. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
PRIMARY RESPONSIBILITIES:
- Ensure smooth conference center operations and excellent customer service, and simultaneously ensures policies and procedures are followed.
- Complete a broad variety of administrative tasks, including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; etc.
- Promote and provide information about the conference center and services to in-house customers, and gives tours to showcase the facility.
- Maintain open communications with the URBN team, including meeting regularly with their operations and technology leads and providing information and documents as needed.
- Maintain pantry inventory and coordinate restock when needed. Ensure pantry equipment is well-maintained, and is cleaned and sanitized daily.
- Provide hospitality to all guests and help to create a welcoming environment.
- Coordinate technology needs according to customers’ requirements.
- Handle other projects/duties as assigned for the overall benefit of the organization.
YOU’RE GOOD AT:
- Strong ability to execute work timely
- Proficiency with Microsoft Office Suite and Google Workspace
- Technical proficiency and problem-solving skills related to IT infrastructure; IT support and troubleshooting; and cloud-based environments (web-based applications)
- Strong verbal and written communication skills
- Exceptional organizational skills and impeccable attention to detail
- Customer service and proactive hospitality
- Promoting services and partnerships
- Noticing the little details and taking action to improve
- Using sound judgment to make decisions independently
- Able to maintain a high level of integrity and discretion in handling confidential information
- Ability to switch gears at a moment’s notice
- Thrive in an intense, do-it-yourself, start-up environment
- Ability to work well within a cross-functional team environment and diverse communities
YOU NEED:
- A great sense of humor and sense of fun!
- A college degree strongly preferred, or equivalent job-related experience
- Prior work experience in the conference or hotel industry, or similar
- Experience setting up and trouble-shooting virtual conferencing software
- Brownie points for additional language skills
Come join a great team with a great company mission!
URBN Playground is a full-service amenity management, consulting, technology, and staffing firm headquartered in New York City. We built this company upon our passion for putting the human touch into amenity management. URBN Playground focuses on designing and delivering experiences, lifestyles, and moments that build connection and community – within cities, neighborhoods, and buildings. https://www.urbnplayground.com/
Job Type: Full-time
Pay: $20.00 per hour