** NO WEEKENDS ** ** NO NIGHTS ** ** PAID HOLIDAYS **
As we continue to grow, Bobby Rahal Mercedes-Benz in Wexford is looking for a Service Advisor to join our team! Hours for this position are Monday-Friday 7:00AM-5:00PM. We're often referred to as "Team Rahal" and for good reason; our number one focus is to work together to exceed our clients' expectations every time they do business with us.
As a Service Advisor you will:
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Greet clients in a timely, friendly manner and obtain information about their vehicle.
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Document any issues the vehicle may have accurately and clearly on a repair order.
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Test drive the vehicle with client as needed to confirm the problem.
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Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.
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Provide a complete and accurate written cost estimate for labor and parts.
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Explain completed work and all charges to client.
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Regularly update client on progress of repairs.
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Handle telephone inquiries regarding customer questions, appointments, and work in progress.
What are the general requirements of a Service Advisor?
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A positive attitude and desire to help others are absolute musts.
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Solid, basic computer skills, including typing.
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A valid driver's license and clean driving record.
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Experience in a Customer Service role.
What are my rewards and benefits?
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Full-time team members are eligible for a full benefits package including medical/dental/vision insurance, life insurance, and 401k.
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Paid time off and holiday pay.
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We offer competitive wages and embrace a "promote from within" philosophy.
Bobby Rahal is an Equal Opportunity Employer.