Remote Position: Candidate MUST live in one of the following states: Arizona, Florida, Illinois, Indiana, New York, North Carolina, and Pennsylvania
Contract: 3-4 months
Pay Rate: $16.00 per hour
Days/Hours: Monday-Friday; 8:00am–5:00pm, 8:30am–5:30pm, 9:00am–6:00pm, or 10:00am–7:00pm
Job Description
We are hiring for a specialized Customer Service Representative! In this full-time opportunity, you will provide advanced customer service and support to internal staff and external clients. Candidates must have a High School Diploma and prior customer service experience. Qualified candidates must have strong communication skills and be able to multitask. Does this describe you? Apply today!
Position Details:
- Delivers customer service through inbound phone calls.
- Researches and responds user questions and problems regarding accounts and services.
- Diffuses client concerns and notifies management of critical situations.
- Maintains an accurate recording of all internal and external communication.
- Utilizes multiple software applications in order to respond to all client inquiries.
Job Requirements:
- Associate's Degree in Management, Business or Finance preferred
- Customer service experience required
- 1 year of insurance related experience preferred
- Good communication skills
- Self-Motivated
- US citizen or permanent resident status
- Completion of a background check
One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.
Job Types: Full-time, Contract
Pay: $16.00 per hour
Shift:
Weekly day range:
Work setting:
Application Question(s):
- By applying to this job, you verify that you have read the job description in full, and further verify that you meet the aforementioned qualifications. (YES/NO)
Education:
Experience:
- Customer Service: 2 years (Preferred)
- Insurance: 1 year (Preferred)
Location:
- West Palm Beach, FL (Preferred)
Work Location: Remote