The qualified candidate will possess a high level of professional accountability, excellent organizational and time management skills, and have the ability to function autonomously with minimal direct supervision. The candidate will provide phone triage, liaison with state public health, and assist in all clinical functions.
Duties and Responsibilities
1. Provide direct patient care including physical assessments and triage. Assist the provider as needed to include but not limited to providing patient education, vaccinations, therapeutic injections and electrocardiogram testing. Provide medication education and administer medications as ordered by the provider. Assists Provider(s) with facilitating referrals and prior authorizations with appropriate documentation.
2. Ensure appropriate vaccinations are being given depending on patient’s insurance or lack of insurance.
3. Facilitate an efficient clinic by assisting providers and medical assistants with keeping patient appointments running on time.
4. Work with clinic staff during morning huddles to develop a plan for patients scheduled for that day to include medications, referrals, labs, imaging and adherence to quality measures.
5. Assess patient medication adherence and assist patients in developing a medication adherence plan; address any questions that the patient may have concerning medication or provider plan of care; follows up on medication side effects or barriers and communicates with providers; provides patient education and injection training to Gender Affirming Therapy patients and diabetic patients.
6. Collaborate with local jails to coordinate HIV care for incarcerated patients. Responsibilities include tracking of HIV patients in jail, send and receive lab orders, schedule inmates for clinic visits, work with jail so inmate receives medication, serve as liaison between jail and provider.
7. Assist in maintaining 340b compliance. Responsibilities to include weekly medication inventory, maintaining the 340b logbook, and report of discrepancies to RN Clinic Nurse Manager or Director of Nursing.
8. Assist with medication management, , immunization, and medical supply purchases including:
a. clinic floor stock medications
b. immunizations and therapeutic injections
c. 340b and retail in house medications
d. Dispensary of Hope medications
e. clinic and laboratory supplies
9. Provide medication follow up for patients who are initiating or changing medication therapy for HIV or Hepatitis C or other medication identified by the provider. Communicates any concerns, side effects or barriers to providers.
10. Triage patients via telephone and walk-in. Report abnormal findings to provider and complete orders, as needed. Assist Medical Assistants with telephone encounters and walk-ins that require a determination of acuity.
11. Perform phlebotomy and CLIA waived testing as necessary; process and send test specimens to Thrive lab and enter results into EMR.
12. Collaborate with medical and case management staff to develop adherence strategies with patients.
13. Review daily charts with providers to address patient preventive healthcare maintenance, immunization schedule, potential risk factors and CDSS alerts.
14. Reports all communicable diseases to ADPH.
15. Assist in evaluation of patient encounters for coding in the EMR for all procedures completed to optimize billing.
16. Assist in compliance with OSHA standards and organization policies and procedures for infection control by maintaining a clean and sterile environment, including daily cleaning of the work area, and emptying of biohazard waste and sharps containers.
17. Review results of labs, diagnostic imaging and procedures on a daily basis, and follow-up on pending results. Ensure that results are documented in EMR following Thrive’s Laboratory, Diagnostic Imaging and Procedure Clinical Tracking Policy and Procedure.
18. Orient and train clinic staff.
19. Assist in developing and implementing all clinical policies and procedures.
20. Make, track, and complete referrals to area specialists.
21. Participate in quality improvement projects as directed.
22. Participate in team meetings and training.
23. Provide coverage for late clinic as scheduled by RN Clinic Nurse Manager
24. Maintain BLS certification
25. All other duties, as assigned.
Knowledge, Skills, and Abilities
1. Basic assessment skills and knowledge of anatomy.
2. Knowledge of medications, side effects, and management of side effects.
3. Knowledge of HIV and STD disease transmission preferred.
4. Basic computer literacy including, but not limited to, electronic medical record (EMR) software and Microsoft Office.
5. Proficient in venipuncture technique.
6. Knowledge of HIPAA confidentiality requirements and commitment to safeguarding client information.
7. Ability to operate a motor vehicle and have license and insurance in good standing.
8. Ability to prioritize needs and plan work assignments accordingly.
9. Ability to work with patients, significant others and family members from diverse populations.
10. Ability to communicate effectively and maintain working relationships with others.
11. Ability to lift and carry a minimum of 30 pounds, and/or sit for extended periods of time.
Software Access
Microsoft Office
eClinical Works
Job Type: Full-time
Pay: $28.76 - $30.40 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Disability insurance
- Health insurance
- License reimbursement
- Life insurance
- Loan forgiveness
- Paid time off
- Vision insurance
Medical specialties:
Physical setting:
Standard shift:
Weekly schedule:
Experience:
- Nursing: 1 year (Required)
License/Certification:
- BLS Certification (Required)
- RN (Required)
Work Location: In person