Overview:
We are seeking a Service Advisor to join our team. The ideal candidate will have a passion for automotive services and customer satisfaction. This role offers the opportunity to work in a dynamic environment where you can utilize your skills and grow within the industry.
Responsibilities:
- Greet customers and assess their service needs
- Provide accurate estimates for repairs and services
- Communicate with technicians to ensure timely completion of work
- Recommend additional services based on vehicle inspections
- Upsell products and services to enhance customer experience
- Maintain customer records and follow up on service appointments
- Resolve customer inquiries and issues in a professional manner
Qualifications:
- Experience in automotive services or related field
- Knowledge of auto body repair, tire service, shocks, struts, and diesel engine repair
- Strong sales and upselling skills
- Ability to estimate auto repairs accurately
- Excellent communication and customer service skills
Preferred Skills:
- Familiarity with auto estimating software
- Ability to align customer needs with appropriate services
- Proficiency in transmitting technical information effectively
Join our team as a Service Advisor and be part of a collaborative environment dedicated to providing exceptional automotive services.
Job Type: Full-time
Pay: $16.51 - $16.82 per hour
Expected hours: 40 per week
Benefits:
Day range:
- Monday to Friday
- No weekends
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Canton, OH 44718 (Required)
Ability to Relocate:
- Canton, OH 44718: Relocate before starting work (Required)
Work Location: In person