*Job located in Morgantown, WV. Relocation assistance offered.
Don's Appliances, a leading retailer in the Pittsburgh market and has been named a Top Workplace in Pittsburgh 9 years in a row. We are currently seeking a Refrigeration Appliance Repair Technician to join our team.
Responsibilities include but are not limited to:
- Responsible for the resolutions of customer/product repair within the company standard expectations.
- Provide the effective repair and first time resolution of all in-home repairs within the service area.
- Carry out repairs, modifications of home appliances in the field.
- Resolve customer issues within given guidelines and to the customer's satisfaction.
- Efficiently diagnose errors or technical problems and determine proper solutions. Make appropriate repairs or order parts for repair.
- Cooperate with the service and parts team and share information across the organization.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Meet key performance productivity goals.
We provide top notch training, a company service van, ongoing product training and support, uniforms; company tablets, cell phone and competitive pay
Requirements
- 3 - 5 years of appliance repair experience.
- Refrigeration experience is a must.
- Must be a self-starter and be able to work independently with minimal supervision.
- Strong communication and superior customer service skills.
- Strong computer proficiency, including email, parts look up, invoicing software.
- Valid Driver's license with clean driving history
- Ability to lift 70+ lbs'
'Work Remotely No
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Relocation assistance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- HVAC: 3 years (Preferred)
Work Location: In person