Responsibilities:
- Greet and check-in patients upon arrival, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments, providing accurate information to clients regarding medical spa procedures, pricing, and qualifications.
- Confirm appointments and follow up with clients based on protocol.
- Maintain patient records and update information in scheduling system as well as paper charts.
- Provide clients with appropriate paperwork and forms to sign.
- Assist physician and laser technician with procedure and setting up room.
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality
- Draw blood, prep for PRP procedures, draw up shots, give clients IM and Subcutaneous injections as needed.
- Take all forms of payments and record properly.
- Open and close spa as needed.
- Assist and attend all events and parties held at spa and other locations.
- Navigate and post on all social media platforms to gain followers, likes and bookings.
- Willing to learn about procedures and products and willing to use best sales techniques to book clients.
Qualifications:
- Previous experience as a medical receptionist or in a similar administrative role is preferred but not necessary.
- Certified Medical Assistant
- Excellent communication skills, both verbal and written, with the ability to interact professionally with patients and staff
- Strong organizational skills and attention to detail to effectively manage patient records and appointment scheduling
- Ability to multitask in a fast-paced environment while maintaining a high level of accuracy
- Proficiency in blood draws and aseptic technique is a must.
Job Type: Full-time
Pay: $16.08 - $16.74 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Paid training
- Uniform allowance
- Vision insurance
Healthcare setting:
- Medical office
- Med spa
- Outpatient
- Private practice
- Telehealth
Medical specialties:
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- No weekends
Language:
License/Certification:
Ability to Commute:
- Allentown, PA 18104 (Required)
Willingness to travel:
Work Location: In person