Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision.
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Health and Safety is our #1 priority and we live it 3-6-5!
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Competitive wages
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Comprehensive health benefits coverage after 30 days of full-time employment
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Group 401K with company matching component
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Opportunities for growth and development for all the stages of your career
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Generous paid time off, company paid training and tuition reimbursement
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Positive and safe work environments
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Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
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Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization
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Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform
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Ensures timely resolution to any customer issues
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Accomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.
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Possesses knowledge and ability to promote all Clean Harbors services
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Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues
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Effectively manage all accounts, inclusive of proactive and reactive calling in accordance with department procedures
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Responsible for the data integrity of the proactive call and milkrun program
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Specific tasks assigned by management
Central Customer Service activities include, but not limited to:
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Account setup/modifications
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Profile creation
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Quoting/Agreements
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Scheduling
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Order management
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Resolve compliance issues
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BS/BA in Business or Environmental Science preferred
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Strong verbal and written communication skills
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Strong organizational/time management skills
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Strong problem-solving skills
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Detail oriented
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Flexibility
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Ability to handle multiple tasks simultaneously
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Proficient in Windows Office-based applications
Join our team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.
Clean Harbors is a Military & Veteran friendly company.
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