We are seeking an Online Chat R
resentative to join our team.
s an Onli
- Chat R
- esentative, you
- l be responsible
- engaging with c
- omers through
- line chat platfo
- to provide as
istance and suppo
Respo
- to customer i
- iries and pro
- e product in
- mation vi
- nline chat
-
- ist customers
- navigating th
- ebsite and
lacing orders
- U
rvices to inc
de excelle
- customer service and resolve any issu
or complai
-
- Conduct outbound calling to fol
- up with customers as needed
- Commu
ate effectively in En
ish, with proficiency in Spanish being a plus
- Utilize strong phone etiquette skills during interactions with customers
Skills:
- Prior experience in customer service or sales is preferred
- Ability to communicate effectively and professionally through written online chat
- Proficiency in English; fluency in Spanish or other languages is a bonus
- Strong multitasking abilities to handle multiple chat conversations simultaneously
- Excellent interpersonal skills and the ability to engage customers effectively
Join our team as an Online Chat Representative and be part of a dynamic and customer-focused environment where your communication skills and sales acumen will shine.
Job Types: Full-time, Part-time
Pay: $19.87 - $28.92 per hour
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
* Work from home
Experience level:
* No experience needed
Shift:
* 10 hour shift
* 12 hour shift
* 4 hour shift
* Day shift
* Evening shift
* Morning shift
* Rotating shift
* Split shift
Weekly day range:
* Monday to Friday
Work setting:
* Call center
* Remote
Education:
* High school or equivalent (Preferred)
Experience:
* Virtualization: 1 year (Preferred)
* Customer support: 1 year (Preferred)
Work Location: Remote