We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests, taking reservations, and reconciling the daily accounts. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Prepare the night audit
- Maintain hotel cleanliness standards
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Availability to work overnight
Job Type: Part-time
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed
- Weekends only
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Work Location: In person