POSTED ON JUNE 27, 2024. APPLICATIONS WILL BE ACCEPTED UNTIL 11:59PM ON JULY 12, 2024.
GENERAL DESCRIPTION:
Performs emergency service dispatch and communications processing work. Responsible for reviewing interpreting and relaying requests for police, fire and emergency medical services and for the operation of a public safety console, including computer-aided dispatch system. Works rotating shifts, weekends and holidays.
ESSENTIAL DUTIES:
- Receives requests for police, fire and emergency medical services from the public or other agencies; obtains relevant information; classifies and assigns priorities to requests for service.
- Provides pre-arrival medical instructions to the public and prioritizes these calls to enable EMS services to give the most timely and effective care.
- Enters, retrieves and updates information from a variety of computer systems. Dispatches appropriate public safety agencies and refers non-public safety matters to appropriate agencies.
- Maintains information for public safety units indicating status, location, times and codes. Dispatches assistance and support when requested or when necessary.
- Receives and processes field requests for motor vehicle, warrant, criminal record and other checks; makes stolen vehicle and other entries in computer files as necessary. Sends and receives teletype messages; maintains a variety of records and files.
- Maintains confidentiality of medical and criminal records and information.
- Regularly attends and is punctual for work.
OTHER DUTIES: