Stefanini Group is hiring!
Stefanini is looking for an IT Support Specialist in Greensboro, NC
Summary:
- Onsite Support Specialist
- This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. This position is for experienced first level (Help Desk) candidates.
- Attention to detail is a requirement.
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
- Service Now ticketing system experience is preferred.
- Top priority is solid customer service skillset, followed by exceptional trouble shooting skills and experience with basic end-user clients with Microsoft Windows.
- Enterprise client environment. Experience in a call-center/helpdesk is required.
- Working onsite - Greensboro, NC, so must be local. (Remote work not an option)
- Shift is 10:00 am to 7:00 pm M-F
- ITIL 4 Foundation Training
Job Types: Full-time, Contract
Pay: $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Greensboro, NC 27409 (Required)
Ability to Relocate:
- Greensboro, NC 27409: Relocate before starting work (Required)
Work Location: In person