Job Description: Field Support Specialist
Company: Zaepfel Development
Location: Buffalo, NY (Williamsville)
Position: Field Support Specialist
About Us:
Zaepfel Development, a leading design-build, and real estate development firm based in Williamsville, NY. We are seeking a dedicated and skilled Field Support Specialist. Since inception in 1974, we have committed to excellence in managing all aspects of our project portfolio, ensuring high-quality service and satisfaction for our tenants and clients. Currently, we have 50 properties and over 175 tenants.
Job Summary: The Field Support Specialist will be responsible for providing comprehensive support in the field, focusing on tenant maintenance, property maintenance, and build-outs. This role requires hands-on experience in various trades, including plumbing, electrical work, and general construction.
Key Responsibilities:
- Perform routine and emergency maintenance tasks for tenants, ensuring timely and efficient resolution of issues.
- Conduct regular inspections and maintenance of properties, addressing any issues related to plumbing, electrical systems, HVAC, and general building upkeep.
- Assist in build-out projects, including renovations, installations, and upgrades, adhering to project timelines and specifications.
- Collaborate with property managers, contractors, and other team members to ensure seamless operations and high standards of service.
- Maintain accurate records of maintenance activities, repairs, and project progress.
- Respond promptly to maintenance requests and emergencies, providing excellent customer service to tenants.
- Ensure compliance with all safety regulations and company policies during all field activities.
Qualifications:
- High school diploma or equivalent; additional technical training or certification in plumbing, electrical work, or a related field is preferred.
- Minimum of five years of professional experience in property maintenance, construction, or a related trade.
- Proficiency in plumbing, electrical work, HVAC systems, and general maintenance tasks.
- Strong problem-solving skills and the ability to work independently in the field.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Valid driver's license and reliable transportation.
- Ability to work flexible hours, including evenings and weekends, as needed.
Benefits:
- Hourly salary
- Benefits package (Health, Dental, 401K, Legal Shield)
- Opportunities for professional development and career growth.
- Supportive and dynamic work environment.
Zaepfel Development is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join our team and contribute to maintaining and enhancing our high standards of property management and development. We look forward to hearing from you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Commute:
Ability to Relocate:
- Buffalo, NY: Relocate before starting work (Preferred)
Work Location: In person