JWB Property Manager – On Site
Reports to: Property Management Supervisors, Erin Cochrane, Alyssa Simmons or Karen Tallman
Location: Jacksonville, Florida
Our mission: JWB Property Management enhances the value of all assets under management through warmth, longevity, and exceptional customer service to each resident. This leads to maximized rent collection and renewal conversions and minimized maintenance expense for every client.
Office Perks:
Health plans through Florida Blue
Dental plans through Humana
Paid Time Off (Year 1 = 10 PTO, 8 unplanned/sick, 9 holidays)
9 paid holidays
Matching program to your charity of choice
Gym membership reimbursement
401K matching (4.5%) program through John Hancock
Free lunches daily
Volunteer & team-building events throughout the year
Personal & professional development opportunities
Parental leave
Childcare Stipend
Gas Stipend
Compensation structure:
$50,000 Base Salary
$4,000 Short Term Incentives
= $54,000 Total Compensation
What you are great at (Responsibilities):
- Weekly site visits to all multi-family assigned complexes to include common area inspection and facilitation of maintenance to ensure the highest quality of site upkeep, face-to-face interaction with residents related to maintenance items, and relationship building.
- Responsible for ongoing management of each site common area including but not limited to security/camera management, trash disposal management, laundry facility management, and any pool or other amenity management.
- Field and facilitate all incoming maintenance requests for assigned complexes. Communication and interaction with both on-site and third-party vendors to ensure timely and quality work products for all common areas and unit-specific maintenance needs.
- Assistance in coordinating large-scale capital expenditures including but not limited to building roof replacements, building exterior improvements, amenities, and exterior upkeep of each site.
- Facilitate rent collection and payments.
- Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.
- Respond to phone calls and quickly adjust the schedule as needs emerge
- Communicate with Section 8 Dept and other community agencies.
- Facilitate the move-out process with any residents vacating to ensure proper handling of utilities, possession of the property, and expectation setting for move-out related charges.
What you have already achieved (Requirements):
- College Degree Preferred (Minimum 2 years); High School Diploma Required
- Appropriate Score on Predictive Index (part of JWB’s hiring process which applicant will receive after app submission)
- Spanish speaking highly preferred
- Superior communication skills, collaborative with strong leadership and interpersonal skills
- Work well in a team-oriented environment and analyze decisions with a broad perspective.
- Results-oriented leader with a high level of self-motivation
- Must be enthusiastic, creative, and able to think both strategically and tactically.
- Highest level of personal and professional integrity and ethics
- Strong customer service skills
- Demonstrated proficiency in Microsoft Office, Google Docs, Internet applications and related software.
- Demonstrate effective and efficient decision-making skills
Who you’ll work with:
- Our valued residents
- Our preferred vendor list
- Our internal property management, maintenance, and service teams
- 100+ internal teammates
Time Commitment:
8:30a-5p Monday-Friday
** Minimal on-call responsibility during holiday closures or as back up to on-call staff
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Jacksonville, FL 32256