Advocacy Solutions is a growing and diverse company. We help individuals throughout the United States receive Social Security Disability Payments.
Do you want to have a fulfilling career with purpose helping military veterans? The Agent will be a direct point of contact for potential new clients to complete the consultation and application. Work hours are Monday – Friday from 11:00 am to 8:00 pm. This is a remote work from home position.
Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and nine company paid holidays.
The job offers you an opportunity to earn great pay from the comfort of your home office.
Job Responsibilities:
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Receive all inbound and outbound calls for potential disability clients.
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Perform general office clerk duties (i.e., check email and Chat communication consistently). .
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Ask a series of questions verbatim for the purpose of entering data into the consultation and application system to confirm eligibility for the potential client.
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Respect client confidentiality.
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Flexibility to change work hours based on company needs.
- Performs other related duties as assigned.
Job Requirements:
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Minimum typing speed of 35 WPM.
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Ability to type and talk while using a hands free headset.
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Must be able to multi-task and be proficient in the use of today’s technology.
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Excellent reading, verbal and written communication skills.
- Excellent interpersonal and customer service skills.
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Excellent organizational skills and attention to detail.
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Excellent time management skills with a proven ability to meet deadlines.
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Must be able to enter data correctly; verify correct spelling using Google.
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Must be proficient using Google for research.
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Ability to function well in a high-paced and at times stressful environment.
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Proficiency with Microsoft Office Suite and general computer proficiency.
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Reliable and dependable attendance.
Education and Experience:
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This job requires a minimum of a high school diploma or G.E.D and two years of telephone customer service or previous call center experience. Associate degree is preferred.
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Minimum of two years of sales or legal experience preferred.
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Experience using computers and performing data-entry functions.
Work Location