At Casper Dental Corp we are a collection of dental offices that pride ourselves on providing the best service to our community's from in office dental work to our call center. We all work together to achieve this goal and communicate with patients in both English and Spanish.
Your role is crucial in ensuring a smooth and positive experience for everyone who interacts with our practice. You will assist with inquiries, schedule appointments, and provide essential information in both English and Spanish.
Hours are 8:30am to 5:30pm with an hour lunch from 12:30pm to 1:30pm
Monday through Friday with weekends off.
Key Responsibilities:
- Handle incoming and outgoing calls with professionalism and empathy.
- Schedule appointments accurately and efficiently.
- Manage patient inquiries and provide clear, helpful information.
- Support dental providers with appointment confirmations and follow-ups.
- Ensure a great customer service experience for all patients and potential patients.
- Maintain patient records and update information as necessary.
- Collaborate with team members to ensure seamless communication and service delivery.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Language:
Ability to Relocate:
- Dallas, TX 75240: Relocate before starting work (Required)
Work Location: In person