NYC Health + Hospitals’ Corporate Supply Chain is an enterprise-wide centralized department comprised of Strategic Sourcing, Vendor Diversity, Materials Management, Purchasing and Business Solutions. Working closely with, facility-based materials management, distribution and logistics and enterprise-wide support services.
The Director of Business Solutions will assist the Senior Director of Procurement and Business Solutions in evaluating business needs and identifying gaps in processes. The role works closely with internal team members, stakeholders, IT and participating facilities’ staff to support system wide initiatives to drive supply chain automation and improve operational efficiencies.
Responsibilities include managing supply chain applications and day to day operations, leveraging applications to increase electronic data transactions, streamlining the procure- to-pay process, serving as a subject matter expert on implementation and system upgrade projects and building and maintaining a supply chain reporting library. The Director will have operational expertise, technical skills, project management, leadership and oversight for supply chain initiatives managed or supported by the Senior Director of Procurement and Business Solutions and Chief Procurement Officer.
Summary of Duties and Responsibilities:
1. Operational Performance
- Ensure the functional integrity of the PeopleSoft ERP system.
- Interact with internal departments and third-party business partners to swiftly resolve any issues impacting workflows or data accuracy.
- Serve as an operational resource for internal team members for expedited problem identification and resolution
- Adhere and assist with business operations and project specific quality documents i.e. training guides, functional and technical requirements
- Ensure active communication with all external and internal constituencies to establish strong relationships that are complimentary and consistent with organizational goals and strategic needs.
- Develops and manages best-practices and tools for performance improvement plan execution and management.
- Ability to coordinate or manage multiple projects.
2. Strategic Planning
- Identify continuous process improvement initiatives and devise the best course of action to execute.
- Support the implementation of various projects (Bluebin, EPIC, Peoplesoft, Cardinal Valuelink transition) including: scope, deliverables, configuration, testing, final production turnover.
- Analyze data to identify opportunities and develop actionable improvements to better manage business needs.
3. Collaboration and Communication
- Coordinate all inventory data tasks with Materials Management team: Central Office + Facilities
- Establish and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful process improvements.
- Serve as the liaison by understanding and interpreting business requirements
4. Manage professional development and training of direct reports
5. Detail oriented work ethic, with strong communication critical thinking and analytical skills.
6. All other Duties as Assigned