About TrendMD
TrendMD grows readership and revenue for thousands of academic journals with a recommendation solution proven to drive clicks and citations from a highly engaged audience. We work with the world's biggest and most respected publishers — like Nature, Cell, and the Royal Society — helping them derive better value and actionable insights from their content through rich, structured data.
We value clear communication, continuous learning, and advancement based on respect and merit, not politics. With a global team, our work is completely remote.
We believe people should be free to determine the schedule that maximizes their productivity. We also prioritize uninterrupted work time — a meeting should be canceled if it can be a text message.
What you’ll do
In this role, you will build long-term client partnerships and provide after-sales support to ensure customer satisfaction. You will attend conferences, provide feedback for improvement, and help us achieve our sales targets.
Responsibilities
- Identify and capitalize on growth opportunities within new and existing accounts
- Educate customers on our business solutions, including increasing organic in-site traffic and content promotion across the TrendMD network
- Analyze customer needs to develop innovative content discovery plans and acquire new business
- Attend conferences to boost brand awareness and engage in word-of-mouth marketing
- Identify and overcome roadblocks in the sales cycle, ensuring publishers maximize software potential and prevent customer churn
- Manage and resolve customer complaints, oversee account lists, develop sales strategies, and achieve sales targets while maintaining high-quality CRM data
Who you are
We're looking for a candidate with bold, creative willpower and the ability to act on initiative. Strong personal accountability and a proven history of meeting expectations and commitments are essential. The ideal candidate has a keen understanding of the business sales process, experience in a sales role, and in-depth knowledge of pharma marketing and current trends.
Ideal candidates have
- 4+ years of proven experience as an Account Executive or in other Sales roles
- A background in the pharma or medical marketing/communications agency industry
- Knowledge of market research, sales, and negotiating principles
- Ability to comfortably prospect and make proposals
- Clear thinking skills with the ability to boil down complex issues into simple messages
- Willingness to continuously improve client relationships through the pursuit of customer service excellence
Nice-to-have qualifications
- 1+ years of experience in Sales
- 2+ years of experience in Account Management
Job Type: Full-time
Pay: $4,500.00 - $6,000.00 per month
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Work Location: Remote